Luxe Horizon

Most items in our online store will be shipped within 2 business days of your purchase. However, in some cases, shipping may take a little longer due to unforeseen circumstances. Rest assured that we will always keep you informed of any potential delays and do our best to get your order to you as soon as possible.

Please note that some of our pieces are made-to-order and may take longer to ship. In these cases, we will provide you with a detailed estimated delivery date so you can plan accordingly.

At Costelle, your satisfaction is our top priority. If you have any questions or concerns about your shipment, please don't hesitate to reach out to us. Our friendly and knowledgeable team is always here to help.

At Costelle, we understand that shipping your high-end pieces is a crucial part of the customer experience. That's why we have created the following quality policy to ensure that every item we ship arrives at your door in the same beautiful condition as when it left our store.

Canvases:
Our canvases are carefully packaged to prevent damage during transit. We use sturdy boxes and wrap each canvas in protective paper before securing it with bubble wrap.

Posters and Prints:
Posters and prints are shipped in durable, cardboard tubes to prevent damage during shipping.

Framed Art:
Framed art is shipped with the utmost care to ensure that it arrives in perfect condition. We use custom-made boxes specifically designed to protect framed art during transit.

At Costelle, we are committed to providing the highest quality shipping experience possible.

All orders are tracked so that you can have peace of mind knowing that your artwork is on its way to you. If you have any questions or concerns about shipping, please don't hesitate to reach out to us - we're always here to help.

We are available 24 hours a day through all main methods of commucommunication for our customers.

• Phone
• E-mail
• Live Chat
• Whatsapp